Facilities Manager – Portfolio Operations
10 Federal Storage is a rapidly growing, technology-forward self-storage operator with a national footprint. We specialize in acquiring, modernizing, and operating unmanned self-storage facilities across multiple states. Our focus is on operational excellence, consistency, and scalable systems that support growth without sacrificing quality.
Position Overview
We are seeking a Facilities Manager to support portfolio-wide facility operations and the onboarding of newly acquired self-storage properties. This role is based in our Raleigh, NC office and plays a key part in ensuring that new and existing properties meet company standards for safety, functionality, branding, and customer experience.
Work Location & Schedule
- Location: Raleigh, NC (in-office role)
- Schedule: Monday–Friday, 8:00 AM – 5:00 PM, with flexibility for emergencies or urgent issues
- Travel: Approximately 20–25%
Key Responsibilities
- Support onboarding of newly acquired self-storage properties, including site walks, condition assessments, and documentation
- Coordinate facility repairs, maintenance activities, and light capital improvement projects
- Assist with implementation of branding standards, signage, access control, gates, and security systems
- Work with internal teams and third-party vendors to obtain proposals, schedule work, and track execution
- Conduct site visits as needed to verify scope, quality, and completion of work
- Ensure properties meet company standards for safety, compliance, and operational readiness
- Track work through internal systems and ensure timely follow-up and closure
- Support response to urgent facility issues or emergencies as required
- Communicate clearly and proactively with stakeholders regarding status, risks, and next steps
What Success Looks Like in This Role
- Assigned properties are onboarded efficiently and consistently
- Facility issues are identified early and addressed proactively
- Projects move forward with minimal rework or escalation
- Vendors are well-managed and expectations are clearly communicated
- Internal teams trust the accuracy and completeness of facility updates
- Company standards are followed before suggesting improvements
Preferred Experience & Qualifications
- 5+ years of experience in facilities management, property operations, construction, or related field
- Self-storage industry experience strongly preferred
- Experience supporting multi-site or multi-state portfolios
- Comfortable working with vendors, contracts, scopes of work, and schedules
- Proficient with work order systems, documentation tools, and collaboration platforms
- Ability to work independently while collaborating closely with a broader team
Working Style & Fit
- Learns quickly by observing, listening, and doing
- Comfortable operating within established systems and processes
- Execution-focused with strong follow-through
- Communicates calmly, clearly, and professionally
- Adaptable to changing priorities and environments
- Approaches challenges with a solution-oriented mindset
Why Join 10 Federal Storage
At 10 Federal Storage, you’ll be part of a fast-growing organization where operations matter. We value people who take ownership, respect process, and care about doing things the right way. This role offers the opportunity to work closely with experienced operators, gain exposure to a growing national portfolio, and contribute directly to the success of the business.